Yes, your tree's precise location is private. We do use area and regional data so we can give you information about how your tree is doing relative to its tree neighbors.

No, drilling a hole this size in your tree will not harm your tree’s health. We do recommend that you clean your drill bit with alcohol before drilling the hole. Think of it like a clean needle your doctor would use - make sure it’s sanitary.

ePlant recommends that the stem or trunk diameter is at least one inch.

ePlant TreeTags work best with woody plants. This includes some vines, like grapevines, and most conventional trees other than palm trees.

No. Cacti have a different structure than deciduous and evergreen trees.

No. Palm trees have a different structure than deciduous and evergreen trees.

We recommend a #28 drill bit to make sure your mounting screw is snug. You can also use a ⅛ inch drill bit if you do not have a #28.

Find a place with smooth bark, if possible. While scientists often like to take measurements at chest height, the sensor will work just about anywhere there is healthy tissue. In public locations, we usually mount well out of arm’s reach. At home or in an orchard, we’ll install anywhere from 1 foot up to 4 feet up the trunk.

Simply contact ePlant support and request a return authorization. We will send a replacement unit with a return label for the failed unit.

Yes, the solar panel gets plenty of energy in shade as well as in light.

We’ve tested hundreds and we believe even thousands will work!

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Yes you will need a gateway from ePlant in order for your tree tags to connect to the network. Supports 100+ TreeTags.

You can download the app on the Google Play Store here and on the Apple App Store here.

It is used to install and move TreeTags, and to check the status of the TreeTags.